Updated MArch 25, 2025

Privacy Policy

At Durbiano Fire Protection (“we,” “us,” or “our”), your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or interact with our website at https://www.durbianofire.com (the “Site”). By continuing to access or use the Site, you consent to the practices described in this Policy. If you do not agree with any portion of it, we ask that you refrain from using the Site.

When you submit information to us through our contact form or other direct communications, we collect personal data such as your full name, email address, phone number, and any project- or service-related notes you voluntarily provide. This information is used solely to respond to your inquiries, provide estimates, schedule services, or follow up regarding requested work. We do not collect sensitive personal information, financial data, or login credentials through the Site. We do not knowingly collect personal information from minors, and our Site is not intended for users under the age of 13.

In addition to the information you provide directly, we may also collect certain technical and usage data automatically when you visit the Site. This includes details such as your IP address, browser type, operating system, referring website or link, the date and time of your visit, the pages you view, and the length of time spent on the Site. This data is used for security purposes, traffic analysis, system administration, and to enhance the overall user experience. We may use tools such as Google Analytics or other performance-tracking technologies to better understand how visitors use our website, improve navigation, and optimize content. These tools may place their own cookies on your device, and their use is governed by their own privacy policies.

Cookies, small text files stored on your device, may be used by our Site to remember user preferences, enable functionality, and help track aggregate site traffic. Cookies do not personally identify you, but you may disable them through your browser settings if desired. Doing so may impact the Site’s functionality. We do not use cookies or other tracking methods to collect personal data for advertising purposes.

We treat all personal information you provide as confidential and do not sell, rent, lease, or share your data with third parties for marketing or advertising. The information you provide is stored securely and used only for legitimate business purposes related to your interaction with our company. In limited circumstances, we may share your information with third-party service providers who perform services on our behalf—such as web hosting, email delivery, or appointment scheduling systems—but only to the extent necessary to fulfill the intended service. All such providers are required to maintain the confidentiality of the data and are prohibited from using it for any other purpose.

We may also disclose your information if required by law, subpoena, court order, or to protect the rights, property, or safety of our business, our clients, or the public. In the event of a sale, merger, or transfer of assets, your information may be transferred as part of the business transition, and we will take reasonable steps to ensure that any recipient honors the commitments outlined in this Policy.

The security of your personal data is important to us. We employ administrative, technical, and physical safeguards designed to protect against unauthorized access, disclosure, alteration, or destruction of the information we collect. This includes secure communication protocols (such as HTTPS), restricted access to data, and use of reputable third-party hosting services. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. By using the Site, you acknowledge and accept this risk.

We retain your personal information only for as long as necessary to respond to your inquiries, provide requested services, and meet legal or regulatory obligations. In general, contact form submissions and related service inquiries may be stored for up to twelve months unless a longer retention period is legally required or operationally necessary. Non-personal, aggregated usage data may be retained indefinitely for analysis and reporting purposes.You may contact us at any time to request access to the personal information we hold about you, ask for corrections or updates, request deletion of your data, or inquire about how your information is used. We will respond to all legitimate requests in accordance with applicable data protection laws. Depending on your location, you may also have specific rights under state or national law, such as the California Consumer Privacy Act (CCPA), the Colorado Privacy Act (CPA), or the European Union’s General Data Protection Regulation (GDPR). If such laws apply, we will take appropriate steps to honor those rights in full compliance with the regulations.

We do not respond to Do Not Track (DNT) signals transmitted by browsers, as no uniform standard has been adopted across the industry. We continue to monitor developments in this area and may update our practices as technologies and regulations evolve.

Our Site may contain links to third-party websites or services for your convenience. These sites operate independently of us and have their own privacy policies and terms. We are not responsible for the content, practices, or policies of any linked external websites, and we encourage you to review their privacy statements if you choose to interact with them.

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business, technology, or legal requirements. When changes are made, the revised policy will be posted on this page and the “Last Updated” date at the top will be adjusted accordingly. Your continued use of the Site after such changes indicates your acceptance of the updated policy. We encourage you to review this page periodically to stay informed of how your data is protected.

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us using the details below:

Durbiano Fire Protection
Website:
https://www.durbianofire.com
Email:
rafa@durbianofire.com
Mailing Address: Durbiano Fire Equipment Inc. PO Box 147 Santa Barbara CA 93102

We aim to respond to all inquiries within a reasonable timeframe.